Refund Policy

Last updated: January 2026

Digital Products

Due to the nature of digital products, all sales of downloadable content (audio files, instrumentals, chord sheets, and digital bundles) are final. Once a digital product has been delivered or downloaded, we cannot offer refunds.

If you experience technical issues with a download, please contact us within 7 days of purchase and we will work to resolve the issue or provide a replacement file.

Physical Merchandise

We want you to be completely satisfied with your merchandise purchase. If you receive a defective or damaged item, please contact us within 14 days of delivery with photos of the issue.

For defective items, we will provide a full replacement or refund at no additional cost. Return shipping for defective items will be covered by Larry Love Music Group.

For non-defective returns (change of mind, size exchange), items must be unworn, unwashed, and in original condition with tags attached. A restocking fee of 15% may apply, and the buyer is responsible for return shipping costs.

Booking Deposits

Booking deposits are non-refundable unless the event is canceled by Larry Love Music Group. Specific cancellation terms and policies will be outlined in your individual performance agreement.

How to Request a Refund

To request a refund or report an issue, please email bookings@larrylovemusicgroup.com with your order number and a description of the issue. We aim to respond within 48 hours.